• Support Engineer II

    Location US-WA-Seattle
    Posted Date 3 weeks ago(11/21/2018 12:52 PM)
    Job ID
    Amazon.com Services, Inc.
    Position Category
    Operations, IT, & Support Engineering
    Company/Location (search) : Country (Full Name)
    United States
  • Job Description

    Amazon.com’s Information Security team is a customer-focused organization that strives to provide excellent customer service to both internal and external customers while meeting its number one priority: preserving customer trust. Amazon.com is looking for a program manager for the Vulnerability Management team, focused on coordinating ticketing campaigns for our Campaign Management efforts. If you enjoy working in a rapidly changing environment and influencing the strategic direction of a large global organization, this position will provide you with a challenging opportunity.

    Key tasks include:
    • Establishes credibility and maintains strong working relationships with groups involved with information security matters (Legal, Business Development, Internal Audit, Fraud, Physical Security, Developer Community, Networking, Systems, etc.)
    • Responsible for building information security as a core competency throughout our relationships with our internal teams/partners/vendor; this includes providing education and training to the organization.

    • Provides support and implementation for Campaign Management

    • Serve as the first level of support for ticketing campaigns, directing and supporting internal customers

    • Works proactively with business teams to ensure compliance objectives are met.

    Basic Qualifications

    • Bachelor’s degree in Computer Science or relevant field, or work equivalent

    • Minimum 1 years of information security or related experience.

    • Hands-on is a must.

    • Experience in risk management, business risk analysis and making business/risk trade-off recommendations and decisions.

    • Excellent written and verbal communication skills.

    • Excellent teamwork and collaboration skills.

    • Results oriented, high energy, self-motivated.

    Preferred Qualifications

    • Knowledge of system security vulnerabilities and remediation techniques, including penetration testing and the development of exploits.
    • Related compliance experience: PCI:DSS, GLBA, SAS70 SOX/HIPPA desirable
    • CISSP, CISA, CISM and/or other security certifications preferred.

    • Occasional travel may be required.
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