• Senior Sanctions Investigator

    Location US-WA-Seattle
    Posted Date 4 weeks ago(9/26/2018 10:21 AM)
    Job ID
    Amazon.com Services, Inc.
    Position Category
    Finance & Accounting
    Company/Location (search) : Country (Full Name)
    United States
  • Job Description

    Amazon seeks an experienced investigator superstar to be part of a centralized Enterprise Risk and Compliance team (ERMC).
    Amazon has a diverse set of global businesses, and each business has some level of compliance requirements across multiple areas, including Payments, Trade, Human Resources, Tax, Social Responsibility, and others. While the responsibility for maintaining compliance is with the individual business areas, this team will ensure that an effective compliance program is in place to validate each business has identified their regulatory responsibilities and established effective processes, controls and self-testing to understand current status of compliance and identify gaps.
    The Senior Sanctions Investigator position relies on judgment to plan and accomplish goals and will work closely with the Compliance leads in ERMC. Individual problem-solving and analytical skills are used to authenticate customers and complex transactions and accounts. Nearly all decisions are expected to be made independently with little to guidance and a high degree of accuracy follow standard operating procedures (SOP’s).
    This person will be a part of the Enterprise Risk Management and Compliance (ERMC) Team and will (as required) liaise with Transaction Risk Management and support various business units throughout the company. Key responsibilities of the position are:
    • Identify regulatory denied parties screening, OFAC/Sanctions compliance issues/concerns and make suggestions and/or take corrective actions to implement solutions to improve controls/operations;
    • Investigate apparent breaches of regulation/compliance standards, make recommendations as appropriate, and follow-up on implementation of corrective measures;
    • Review and analyze denied parties and OFAC/Sanctions inquiries and potential hits while maintaining compliance requirements across Amazon globally.
    This position performs a 3rd level review function from escalation decisions that Transaction Risk Management Services (TRMS), audits and outside inquiries, offering guidance, feedback and support for TRMS Investigators and Operations working in Denied Parties and Sanctions compliance investigations. The position will help the business comply with applicable OFAC and other agencies laws and regulations, investigate and mitigate risk, and adhere to company policies and procedures.

    Key functions of the role include:
    • Conduct, and perform a variety of investigation types, including, denied parties, sanctions and due diligence
    • Provide QA denied parties and sanctioned country work conducted by Tier 1 and Tier 2 investigators and provide appropriate feedback to the Compliance Officer, TRMS Operations and investigators
    • Participate in ongoing customer due diligence
    • Investigate denied parties and sanctions potential matches that arise from a 3rd party screening solution to support various business units
    • Perform screen utilizing a 3rd party screen software provider and investigate the denied parties and sanctions potential matches
    • Assist in identifying gaps and training opportunities for escalations that come through the TRMS compliance work flows
    • Assist with denied parties and sanctioned country for new hires, for targeted training to the Investigations team, and as regulations are updated
    • Drive metrics reconciliation with the ERMC leadership
    • Participate in internal audit reconciliation of investigations for denied parties and sanctions

    Basic Qualifications

    To plan and coordinate operational activities necessary for compliance, the denied parties and sanctioned countries investigations and quality is responsible for the following tasks, knowledge, skills and other characteristics:
    • Bachelor's Degree · 2+ year of experience in Customer Service, Investigation Specialist or Compliance/Sanctions investigations role
    • Analytical and problem solving skills with a can do attitude and willingness to roll up sleeves
    • Demonstrated ability to exceed expectations with regard to performance and individual contribution
    • Ability to make decisions in a timely manner with incomplete or ambiguous information
    • Proven ability to work in a fast paced and dynamic work environment
    • A demonstrated positive problem solver, results oriented attitude and passion for bad debt recoveries and customer service
    • Maintain the confidentiality of all information obtained during the investigations process
    • Ability to identify, communicate, and champion process improvement opportunities which will benefit internal and external customers
    • Maintain individual accountability for performance metrics, ensuring ever-increasing levels of productivity and accuracy against established benchmarks
    • Ability and willingness to work outside of the "standard" work day as needed
    • Experience with Microsoft Office, including Outlook, Word, and Excel

    Preferred Qualifications

    • Basic knowledge of U.S. denied parties and sanctioned country laws and regulations, including the OFAC regulations
    • Has had hands-on experience in investigations denied parties and sanctioned country operations within a large company or financial services environment
    Amazon is an Equal Opportunity-Affirmative Action Employer - Female/Minority/Disability/Veteran/Gender Identity/Sexual Orientation

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