For millions of customers worldwide, the Amazon name is synonymous with delivery and the Delivery Experience (DEX) team provides those customers with innovative ways to get what they want and need, enabling the choices they make on every order, every day. We combine customer impact with retail invention, solving huge technical challenges along the way. DEX defines, builds, launches and manages customer-facing delivery programs and features across all of Amazon, including Prime 2-day shipping, Prime FREE Same-Day Delivery, One-Day Shipping, No Rush, Free Shipping over $25, and inventions yet to come. We own systems that power retail delivery (both customer-facing and back-end), leveraging company-wide technology solutions or designing them from the ground up. Together, DEX is changing how customers experience delivery from the speed, convenience, and selection features they see on the site every day, to launching Prime delivery benefits and other new programs to customers around the world.
Who are we? We are a diverse product and engineering team that owns the software stack that drives this highly innovative program. Our engineering team loves to solve big ambiguous, highly complex problems and likes to have fun doing it! We have built a relaxed culture that promotes a healthy work environment and great work-life balance. We believe this type of environment spurs creativity and innovation.
We are looking for a Senior Technical Program Manager to lead an area of strategic importance and significant impact. The right candidate will possess a strong technical program management background, will have demonstrated experience leading medium to large projects across multiple teams, and will want to have a lasting impact in the back end technology space. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. You are comfortable talking to any Senior Leader, from Director to VP to SVP. You have excellent communication skills both verbal and written and you're used to making hard-tradeoff decisions. You have a great spidey sense and this leads you more often than not to build the right thing for your customers. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done.