• Software Development Manager - High Throughput, Distributed Systems, Site-wide Impact

    Location US-WA-Seattle
    Posted Date 4 weeks ago(11/15/2018 1:24 PM)
    Job ID
    Amazon.com Services, Inc.
    Position Category
    Software Development
    Company/Location (search) : Country (Full Name)
    United States
  • Job Description

    We are seeking a leader for Amazon's outbound customer communication platform. This platform is responsible for all customer messaging, owning the unique experience of talking to the customer directly. The space includes all of Amazon’s email, push, SMS, and other forms of directly addressable notifications.

    The impact of this product is immense. It supports Amazon world-wide and 11 other Amazon-owned subsidiaries, sending billions of messages each year to a substantial percentage of all people on earth. Experiments run on the platform create statistically significant differences in Amazon’s total earnings. Thousands of teams at Amazon leverage the platform as a key component to their product strategy.

    In Amazon’s bottom-up culture, you as the manager are empowered to independently make business decisions about where to invest, to guide your team through implementation, and to make sure your systems meet the high standards of reliability that customer communication demands. Your platform involves some of Amazon's most sophisticated distributed systems, providing you the ability to solve hard technical problems while moving the needle for Amazon's 5-10 year customer communication strategy.

    High throughput, ultra-high reliability systems require engineers who are the best in the world. As their manager, it will be your job to grow the technical skills, business judgment, and independence of the engineers on your team.

    Being a part of our team comes with the undying love and devotion of the multiple dogs that roam our team area. We hold monthly lunch and learns focusing on diversity and inclusion to improve team effectiveness. Monthly board game nights give the teams the chance to unwind over table games, snacks, and drinks. During the winter we watch holiday-themed movies from around the world, during the summers we hold team pot-lucks. It is our goal to simultaneously work hard, have fun, and grow as individuals.

    Basic Qualifications

    • Bachelor’s Degree in Computer Science or equivalent work experience
    • 6+ years of tech industry experience
    • Computer Science fundamentals in structured problem solving, algorithm design and complexity analysis, data structures and object-oriented design
    • Proficiency in, at least, one modern programming language such as C++, C#, Java, or Python

    Preferred Qualifications

    • Experience owning a product and making data driven business decisions for that product.
    • Experience with interviewing, hiring, and performance management.
    • Experience providing a platform used by &gt100 tech teams.
    • Experience with high availability, highly concurrent systems.
    The ideal candidate would also have a passion for the customer and assuring every customer has a good communication experience.

    Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.
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