• Sr User Experience Designer - Alexa Data Services

    Location US-MA-Boston
    Posted Date 11 months ago(1/23/2018 7:48 AM)
    Job ID
    Amazon.com Services, Inc.
    Position Category
    Company/Location (search) : Country (Full Name)
    United States
  • Job Description

    The Alexa Data Services (ADS) organization provides data creation, curation, and analytics services to help develop, test, and train the Alexa AI. We work closely with customers like Machine Learning Science modeling teams, providing the critical data they need to improve Alexa’s Automatic Speech Recognition and Natural Language Understanding models and domain features. We’re working hard, having fun, and making history. Come join us!

    We’re looking for a talented and passionate Senior User Experience Designer to help design intuitive web and mobile applications and services that form the primary touch point with our customers. Our team is a growing band of innovators, disruptors, and problem solvers. If you want to work on some of the world’s biggest design challenges, and make tools that builders will use to create the great products of tomorrow, join our team.

    You will work collaboratively with a cross-functional team of UX designers, researchers, product managers, data scientists and developers.

    The ideal candidate has experience in digital enterprise products or software as a service, with strong blue sky/ideation skills, robust holistic systems thinking, deep attention to detail, and passion for making difficult tasks into simple and delightful experiences for customers.

    Collaboration and product ownership is essential, requiring you to be a great communicator, and successfully present and align with the service and user experience team. Additionally, you must be able to work with ambiguity and deliver designs that elevates customer experience as a whole.

    Summary of Responsibilities

    · Create user-centric designs by considering customer feedback, and usability findings
    · Use business requirements and customer research to assist in developing use cases, high-level requirements
    · Conduct usability studies and put together detailed, structured analysis of issues and potential solutions.
    · Design the UI architecture, interface, and interaction flow of web applications
    · Present design work to the user experience team, product team, and senior leadership for review and feedback
    · Develop process flows, wireframes, and mockups to effectively conceptualize and communicate high-level design strategies and detailed interaction behaviors

    Basic Qualifications

    · At least eight (8) years of experience as a user experience designer, interaction designer, information architect, or similar UX-related role

    · A Bachelor's degree in interaction design, human-computer interaction (HCI), or related area

    · An online portfolio or samples of work demonstrating relevant experience

    · Knowledge of best practices for information architecture and interaction design, user-centered design process, as well as user experience principles and techniques

    · Experience creating prototypes or wire-frames for web applications

    · Familiarity with user interface patterns for web

    · Experience working in a collaborative team and directly with developers for implementation of designs

    Preferred Qualifications

    · Experience with or background in visual design
    · Experience in designing mobile applications is a big plus.
    · Experience with UX design for complex workflows and/or for technical end users
    · Knowledge of web based UI development technologies such as HTML5, Javascript, JQuery, CSS etc.
    · Strong time management skills and the ability to be self-directed when needed
    · Solid written and verbal communication skills with the ability to present a strong rationale for design decisions
    · Demonstrated history of acquiring user data (e.g., conducting usability studies, performing user research) is a big plus

    Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

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