• Data Collection Program Manager

    Location US-CA-Sunnyvale
    Posted Date 7 months ago(11/30/2017 12:27 PM)
    Job ID
    A2Z Development Center, Inc.
    Position Category
    Project/Program/Product Management--Non-tech
  • Job Description

    The Amazon Alexa Org is looking for entrepreneurial, innovative individuals who thrive on solving tough problems. We need people who are passionate about innovating on behalf of customers, who demonstrate a high sense of ownership, and who want to have fun while they make history.
    As a Program Manager for the Alexa Org, you will be responsible for driving efforts for Amazon services and products. This requires working with science and research teams to define goals and requirements for projects, working with internal team of Program Managers, Support Engineers and Researchers to assess project scope and timelines, diving into technical dependencies, and managing all related timelines. This position involves regular communication with internal teams as well as external vendors.
    Specifically, the Program Manager will:
    • Manage operations of the projects including schedule, budget, logistics, staffing and resource/equipment planning
    • Partner closely with the research teams, cross-functional stakeholder teams to develop specifications for projects and ensure they can be executed effectively
    • Act as a liaison between research, Hardware, Software teams ensuring there is alignment and all parties are contributing to the program objectives
    • Have strong vendor management experience throughout the process of RFI, RFP, RFQ, PO, invoicing and set up quality control process of the deliverables for continuous improvement
    • Work closely with external vendors to setup schedules, monitor progress, and maintain the high quality of work throughout the projects
    • Own metrics related to collection processes and drive improvements in efficiency, throughput, and cost
    • Continuously evaluate and refine tools and processes to ensure they are efficient, high quality, and scalable
    • Utilize strategic thinking to plan/develop world-class processes and continually strive for ways to automate the processes
    • Troubleshoot and resolve technical and logistical issues, and strive towards continual improvement of tools
    • Use data and metrics to back up assumptions, make recommendations and drive actions
    • Work with Researchers and Engineers to drive project goals and improve the process and efficiency constantly
    • Travel to domestic and international locations as needed to manage remote teams and remote projects

    Basic Qualifications

    • Bachelor’s or advanced degree in a relevant field
    • 3+ years as a Project or Program Manager experience
    • 2+ years of vendor management experience
    • 2+ years of localization project management experience

    Preferred Qualifications

    • Degree related to languages and linguistics field preferred
    • Advanced degree preferred
    • Experience with Machine Translation and other localization tools
    • Experience communicating with users, other technical teams, and management to collect requirements, evaluate alternatives, and develop processes and tools as needed to support the organization
    • Experience working with speech or language data, including experience with evaluation methods for speech and language processing
    • Experience leading large, fast-moving projects at both domestic and international scale
    • Experience leading cross-functional groups and managing deliverables from inside and outside the organization
    • Experience working with various internal teams (including technical) to collect requirements, evaluate alternatives, and develop processes and tools
    • Experience hiring people and Experience managing people either directly or through influence
    • Experience supporting several projects at one time, and to reprioritize as necessary
    • Availability to travel domestically or globally in project need basis
    • Excellent communication, strong organizational skills and very detailed oriented
    • Practical knowledge of data collection needs and trade-offs
    • Comfortable working in a fast paced, highly collaborative, dynamic work environment
    • Motivated to improve the existing processes, with proven track record of driving great improvements for team quality, performance, agility, or effectiveness
    • Ability to speak other languages

    Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation
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