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Program Manager, Alexa Data Services

Program Manager, Alexa Data Services

Job ID 
Posted Date 
Company Services, Inc.
Position Category 
Project/Program/Product Management--Non-tech
Recruiting Team 

Job Description

Amazon is looking for a passionate, results-oriented Program Manager to join the Alexa Data Services (ADS) organization. This role requires an individual with excellent project management abilities and outstanding business acumen. The candidate will be a self-starter, comfortable with ambiguity, have a strong track record of delivering results and brings attention to detail. The candidate is also a customer advocate with exemplar communication skills and the ability to influence without authority.

The successful candidate will work in lock-step with multiple business and operation teams, and will have a proven track record of full cycle project management, from conception and design through implementation, measurement and continuous improvement. Responsibilities will include:

  • Plan and manage various projects, such as the design and deployment of operating models and transition plans, through its life cycle and report on progress.
  • Build and implement processes across ADS that will allow the organization to scale to customer demand in the coming years
  • Manage risks and issues and take corrective measurements
  • Coordinate the projects and their inter-dependencies
  • Manage stakeholder communication and drive change throughout the impacted stakeholder groups

Basic Qualifications

  • Bachelor’s Degree in Business Administration or related discipline required
  • PMP Certification required
  • 5+ years of relevant work experience leading large-scale, complex and cross-functional projects/programs in an operations or consulting role

Preferred Qualifications

  • Demonstrated experience and success leading impactful, cross-functional programs/projects
  • Track record of being detail oriented with a demonstrated ability to self–motivate and follow through on projects
  • Tenacity, diplomacy, and a sense of humor
  • Experience communicating with technical and non-technical stakeholders across multiple business units
  • Ability to align efforts of disparate groups to achieve a common goal
  • Ability to quickly adapt to changing priorities and generate innovative solutions in an extremely fast-paced environment
  • Ability to anticipate and manage change in a highly dynamic environment
  • Excellent speaking, writing, and presentation skills, as well as the ability to persuade, inspire, and motivate others
  • Knows how to use data and analytics to make informed decisions
  • Competency in using Microsoft Project

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation