Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create?The Role:
Our customers trust Amazon devices and their respective services, so it is imperative to provide a safe, reliable and high-quality experience. We need your expertise on abuse, fraud and risk assessment to take the existing capabilities to the next level. You will be working on all Amazon consumer devices (Echo, Kindle, Fire Tablet, Dash, FireTV, etc.) as well as key services that supports them such as Alexa, Whispersync, AppStore, Computer Vision, etc.
We are looking for a passionate and strong leader that will lead our detection, prevention and remediation team. The team will have to come up with novel approaches at identifying abuse, determining the impact to the customer or business and providing recommendations on how to proceed. They will be responsible for developing solutions to spot and deter ill-intended behavior to keep customers safe. Your team will have an enormous opportunity to impact the customer experience, design, architecture, and implementation of cutting-edge products and services. You will lead initiatives across the entire device and key services organization. Your focus will be to help teams design their systems and customer experiences in a manner that upholds our high bar for customer trust. You will partner and work across disciplines including engineering, marketing, legal and business. Above all, you feel strongly about protecting customers.