Sr Manager, Technical Delivery

US-NY-New York
2 months ago
Job ID
556138
Amazon Web Services, Inc.

Job Description

At Amazon Web Services (AWS) we help our customers build the future with the latest cloud technology. As a leader in the Technical Delivery Management organization you will recruit, develop, and support a group of highly talented individuals that guide our customers into in that future. Using your experience, you will work with your team and other leaders across AWS to drive strategy, improve customer engagement, solve problems, and foster the rapid growth of the organization. You will own the needs of your team, set and measure goals, coach and mentor employees, and contribute to the overall evolution of the technical delivery function.

We value critical thinking, self-motivation, and the ability to deal with ambiguity. You should bring a cool head, strong decision making skills, a focus on developing talent, and flexibility. Your experience and vision will influence your team’s direction, and help drive the best possible outcomes for AWS and our customers. We love people who innovate, use data to make decisions, and can express themselves thoughtfully. We want you to be passionate about delivering a great customer experience and love contributing to a shared goal.

Basic Qualifications

• 10+ years in a technology role
• 5+ years leading teams
• 4+ years in a client facing role
• Bachelor's degree in Science, Technology, Engineering, Math (“STEM” majors) or equivalent experience (Computer Science preferred)

Preferred Qualifications

• Experience leading or consulting on a cloud migration
• Direct experience implementing AWS/cloud services
• Deep understanding of software development/engineering lifecycle from conception to delivery
• Demonstrated leadership through influence and ability to coach and mentor others
• History that includes managing large technical programs, particularly at high growth startups or Fortune 500 companies
• Working knowledge of Agile practices such as SCRUM, Kanban, or SAFe
• Prior experience working in a Sales organization
• Superior written and verbal communication skills
• Demonstrated ability to effectively deliver information at the C-suite/VP level
• Self-motivated problem solver; able to thrive in a dynamic and customer-focused environment
• Strong organizational and troubleshooting skills with precise attention to detail
• Demonstrated ability to maintain composure in stressful situations, responds to customer needs quickly and effectively, adapts to change
• Highly analytical, technically proficient, and able to learn new tools and software quickly
• Strong listening skills; demonstrated ability to ask effective questions
Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

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