Sr. Technical Program Manager, CXI2

4 months ago
Job ID
Amazon Fulfillment Services, Inc.
Position Category
Project/Program/Product Management--Technical

Job Description

Are you an expert at helping customers move ideas forward from ambiguous to crystal clear? Do you thrive on driving programs and projects that deliver value to a global organization?

Our team is part of the AWS Infrastructure group that owns all the System, Network and Application infrastructure globally for Amazon Corporate and AWS. We build complex multi-platform solutions that help our customers get more done whilst improving their user experience, hence our name: Customer Experience Improvement and Innovation (CXI2). We are in search of an experienced Technical Program Manager (TPM) who will be responsible for driving the design and execution of solutions to improve the computing experience of all Amazonians. You will drive IT projects across a variety of technologies and disciplines including the use of cloud computing technologies. Your passion for hands on work, problem solving, team work, and mentorship will enable you to flourish as a leader and owner at Amazon. This exciting and high impact role will involve working with a wide range of other technical and business groups within Amazon.

In this role you will be responsible for scoping and delivering complex solutions, collecting product and business requirements, driving the development schedule from design to release, making appropriate tradeoffs to manage risk, and clearly communicating goals, roles, responsibilities, and desired outcomes to internal cross-functional and client project teams. The position requires working closely with software development teams and internal business customers.

Additionally, this TPM will be responsible for managing a number of programs involving multiple department and cross-functional teams. Responsibilities include large-scale projects and initiatives that extend and enhance the experience for every Amazonian.

Basic Qualifications

  • 5+years experience managing complex technology projects
  • Experience with project delivery for large, cross functional projects
  • Experience within complex organizational settings (e.g., PMO, geographic dispersion, etc.)
  • Excellent written and oral communication skills
  • Ability to communicate appropriately and effectively with both technical and non-technical individuals

Preferred Qualifications

  • Bachelor's Degree or 4+ years equivalent work experience
  • Knowledge of AWS Technologies such as Redshift, Kinesis, and Simple Notification Service
  • Practical Machine Learning Experience
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