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Install Technician

Install Technician

Job ID 
Posted Date 
Amazon Corporate LLC
Position Category 
Operations, IT, & Support Engineering
Recruiting Team 

Job Description

As a Data Center Install Technician, you are a primary resolver for your support team, and are skilled at troubleshooting one or more operating systems. You are able to troubleshoot and solve all but the most complex infrastructure issues. Issues are escalated to the appropriate resolver groups when necessary. You create and maintain documentation on technologies you support and are able to convey SOPs to junior staff. You understand all aspects of the equipment you support. You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved.

Basic Qualifications

Bachelor or Technical Degree or equivalent of 2+ or more years of equivalent experience.

IT Hardware Concepts:
· x86 Architecture

Linux/Unix Administration:
· Boot Process
· File Systems
· Network device and protocol configuration
· Directory Structure
· Performance Management/Troubleshooting
· Base Operating System Install
· Scripting: Perl, Python, Bash
· Core OS Services: ssh, telnet, ftp, nfs, dns, dhcp, samba, ldap, cvs
· Networking Protocols (OSI Model)
· Copper/Fiber Optic Testing/Cabling Standards

Preferred Qualifications

Physical Requirements:

· Walk jobsites in uneven terrain.
· Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch.
· Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41 pounds or more.
· Carry objects weighing up to 40 pounds for short distances.
· Work shifts longer than eight hours in duration.
· Respond to off hour emergency calls.
· Coordinate body movements when using tools or equipment
· Reach and stretch to position equipment and fixtures while maintaining balance
· Occasional bending or twisting of the body
· Perform physical tasks all day without becoming overly tired
· Use hands to manipulate small wires and objects
· Apply muscular force quickly to objects and equipment
· Push or pull heavy objects into position
· Work in a noisy areas with hotter and colder temperatures than standard office environmental conditions.
· Occasional work in tight and/or narrow spaces, such as under raised floors

Preferred qualifications:

· Hands-on experience with one or more of the follow hardware platforms (e.g. Dell, HP) is a plus.
· Networking experience with CCNA and/or Network+ certifications is a plus.
· Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment).