Principal Product Manager – Vertical Solutions, Amazon Business
Over the past 20 years, Amazon has reinvented on behalf of customers and has become the largest internet retailer and marketplace in the world with over $136 billion in revenue globally. Through our entrepreneurial culture, Amazon has developed new technologies and products (like Echo) and, enterprise services (like Amazon Web Services). Amazon is now reinventing on behalf of the business customer and focused on building the largest and most innovative Business-to-Business (B2B) business in the world, and we are recruiting to make this vision a reality.
B2B represents an incredible opportunity to address a vast new market segment and customer base and is an area of high interest for Amazon. We are focused on building solutions that enable B2B customers to find, research, and buy products and services from a vast selection, across multiple devices, marketplaces and regions. Our customers include individual professionals, small businesses to large institutions (and everything in between). Our B2B customers have different needs than the traditional Amazon customer so we are reinventing everything from how we display our selection, price our products, and provide the right customer experience.
Amazon is seeking a driven, strategic, and customer-centric Product Management leader to create strategy and product solutions for a defined set of vertical segments. You will work closely with customers, vertical segment leaders, sales and support to deeply understand the needs of customers in these segments, and use that information to develop multi-year roadmaps that will lead to success for customers using our services, and growth for our business.
You will be part of a technology team with capabilities to develop specific capabilities for these vertical market needs. When your team cannot build these capabilities, you will work advocate on behalf of our customers and partner with other teams within Amazon to create solutions.
As a senior leader on the Amazon Business Verticals team you will have a high impact opportunity to serve the needs of business buyers, you will interact with the senior management team within Amazon business and across Amazon. This is a chance to think big!
The right product manager will be a proven team leader and builder with energy and deep competencies to envision the right experience for customers, drive execution, and scale the solution to match the business growth opportunity. You will lead by example, being just as passionate about operational performance, security, and predictability as you are about innovation and delightful customer experience. You will not have the luxury of having tunnel-vision for any one area; rather, you will need to exhibit excellent judgment on how to prioritize and strike the right balance for driving adoption among existing customers and acquiring new customers fast. Equally, you will achieve the right balance among competing priorities for new features, architectural improvements, and operational excellence. RESPONSIBILITIES
· Own the long-term vision, strategy and roadmap for your solution portfolio built from a deep understanding of the needs of the customers in your vertical segment(s)
· Maintain a deep competitive awareness and think big to identify global business opportunities worthy of investment.
· Lead business analysis and experimentation strategy, capturing insights that inform the long-term strategy and roadmap for your solution
· Lead and influence business and technology stakeholders and leaders across the organization to drive strategic initiatives.
· Lead business planning, determine the goals and objectives of your team and the broader organization.