If you are passionate about improving the digital experiences for students and citizens by enabling digital transformation in the government, non-profit and education sectors through innovative application of cloud technologies, then please read on. Our public sector customers are transforming the way government services are developed and delivered via the AWS cloud. The Cloud Innovation Center (CIC pronounced “kick”) team is looking for technology savvy leaders with experience in communicating and marketing IT solutions, preferably to public sector customers. The Challenge Manager plays a critical role in accelerating the implementation of replicable public sector cloud successes.
A challenge is any problem or opportunity that end customers deem significant in their community/domain and that relies at least partially on information technologies. Tangible problems such as optimizing utilization of police body camera data, tracking water quality, or sharing city transportation data are examples of potential challenges. The challenge can be thought of as a rapid product development lifecycle.
Above all the Innovation Challenge Manager is an organizer of activities, a builder of communities, a product manager, an innovation coach, and a spokesperson for engagement who works hand-in-hand with an end customer sponsor to communicate the value in Challenge participation. Challenge stakeholders include public sector end customers that share the same mission as well as technology and solution vendors that have applicable solutions. Building on the Amazon ‘working backwards’ approach to innovation the challenge process can be seen as a marketing campaign that engages with the various stakeholders through the full range of communication mechanisms.
We are seeking cloud-savvy leaders that bring direct experience in IT business development, product management, communications, and innovation management. Using this experience, working with the end customer sponsor, you will bring together AWS public sector customers and technology partners to identify and demonstrate alternative challenge solutions. You will be the leader of a small AWS team built to collaborate with and leverage the institutional capabilities of the end customer sponsor to address challenges. An ability to adapt quickly and work cooperatively with varied subject matter experts is essential.
- Identify: Work with sponsor institutional assets to identify and prioritize Challenges that will have maximum impact. Help to define the specific stakeholder community needed for the Challenge.
- Community: Assess the potential to engage the specific Challenge community and design communications and outreach programming. Lead Amazon innovation workshops to energize and engage the community.
- Collaborate: Facilitate communication amongst stakeholders in implementing the ‘work backwards’ approach to innovation. Build communication plan and leverage innovation infrastructure, that you will help design, to enable persistent engagement. Facilitate workshops.
- Enhance: Work with Challenge participants, including technology partners, to iterate through and experiment with solution options.
- Document: Work with Challenge participants to create assets, on both what worked well and what failed, to be shared out with existing Challenge community and also other CICs globally.
- Share: Promote the ‘change the world’ government digital transformation agenda by vigorously promoting Challenge solution assets in collaboration with AWS partners and business units. Represent the voice of the customer and remain accountable for exposing the business opportunity represented by the challenge.
- Ability to travel locally (within a jurisdiction/State/region) at least once every month for periods of one week or less at a time. Infrequent travel out of State/region will include meetings with AWS partners, customers and AWS account teams.