Senior Systems Development Engineer

US-TX-Austin
6 months ago
Job ID
529260
Amazon Corporate LLC
Position Category
Operations, IT, & Support Engineering

Job Description

Amazon is looking for a Sr. Systems Development Engineer to help lead the IT Remote Support Services (ITRSS) DevOps team.

ITRSS is the initial point of contact for all technical issues in Amazon Fulfillment Centers and Amazon Logistics sites. ITRSS is responsible for providing Tier 1 to Tier 3 support, including server and network infrastructure, end-user support, robotics, imaging, and other specialized technical services. OUr DevOps team will manage key support systems and lead initiatives to improve support through the use of technology.

You'll be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems that will enable a high level of support on a massive scale. You'll be surrounded by people who are wickedly smart and believe that world class service is critical to customer happiness.

This is a technical leadership position. Engineers worldwide will look to you for guidance and solutions to complex problems. Your peers will be systems, network and software engineers working to make the technology that supports our Fulfillment Centers and Amazon Logistics sites simple and efficient. In this role you will have the opportunity to design solutions to business problems that are truly unique to Amazon. We value performance, simplicity and scalability in our designs. In our day-to-day work we focus on automation of complex tasks to allow our business to scale with customer demand.

As a Sr. Systems Development Engineer you will work with a wide variety of technologies and projects that range from third party enterprise solutions to open source and proprietary inventions to solve for the business needs. The ability to build productive relationships with colleagues at remote sites around the world will make you successful in this role as will patience and a sense of humor. You can expect to constantly learn new things and expand your knowledge to meet varying business demands.

Basic Qualifications

  • 7+ years experience Linux operating systems including operations in a large scale production environment.
  • Current experience with Windows operating systems including CE/Mobile/Embedded platforms
  • Knowledge of Android OS from a Systems Engineering/Administration perspective
  • 7+ years’ of Systems Engineering/Administration including experience in a large, distributed environment
  • Experience with one or more enterprise MDM platforms, including package management and installation/setup (Wavelink Avalanche, SOIT MobiContol, Airwatch, Motorola Airbeam, etc.)
  • Scripting and/or development experience in shell, Perl or Python, Powershell and/or other automation tools
  • Troubleshooting and analytical skills
  • Experience building enterprise wide solutions using proprietary systems
  • Hands on experience working with handheld terminals from Intermec, Honeywell, Motorola, and other vendors
  • A Bachelor Degree or 1 year working experience with Amazon

Preferred Qualifications

  • Experience in a previous client engineering role
  • Excellent communication, documentation and presentation skills for technical and business audiences
  • Experience with Zebra thermal printers
  • Experience using Amazon Web Services
  • Database administration experience – MySQL, Oracle, MSSQL
  • Deep experience with system and application monitoring, software distribution, patching and maintenance in a Linux environment
  • Significant experience with common internet protocols and services including TCP, UDP, DNS, DHCP, HTTP, SSH, TFTP, LPD and LDAP
  • Previous experience managing systems in an industrial environment
  • Hardware provisioning and acceptance testing experience
  • A background in Information Security
  • A degree in Electrical Engineering or Computer Science
Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.
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