Returning Candidate?

Apprentice - Data Center Technician

Apprentice - Data Center Technician

Job ID 
Posted Date 
Amazon Web Services, Inc.
Position Category 
Operations, IT, & Support Engineering
Recruiting Team 

Job Description

Does learning how to implement innovative data center solutions and solve technical problems intrigue you? Would you like to learn and use the latest data center technologies? Do you want to eventually be part of a technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology platform?

Amazon Web Services (AWS) is looking for aspiring and motivated individuals, with a military background, who align with our Leadership Principles for our Data Center Technician Apprenticeship Program. If accepted, apprentices will be provided both formalized IT training and on the job training leading to an interview as a Data Center Technician with Amazon Web Services.

We're looking for Day / Graveyard Data Center Technicians to join our growing Data Center team within infrastructure operations. Scope of work includes troubleshooting and repairing servers with hardware and network issues. Decommission of end of life equipment. Work involves hardware diagnostic and replacement of failed components. Removal and destruction of end of life retired equipment. Must be able to work effectively with minimum supervision and handle multiple priorities.

Technician will provide operational support of our Eastern Oregon Data Centers. They'll be responsible for day to day incident management of servers and networking equipment. project work and capacity management. The engineer will work closely with the Data Center Manager on projects scheduling and directing work for junior technicians and associates

Basic Qualifications

· A+ Certification
· Strong desire to learn
· Excellent oral and written communication skills
· Strong customer focus
· Strong multi-tasking skills
· Self-starter who is excited about technology
· This position requires the applicant selected be a U.S. citizen who has served in the Armed Forces.

Preferred Qualifications

  • Manage work and priorities through ticketing system and coordination with Data Center Manager
  • 3-5 years IT support experience
  • Hands on experience with x86 architecture based systems
  • Data Center Technician experience
  • Experience with Linux or similar OS
  • Good knowledge of network design and protocols
  • Understanding of storage devices
  • Understanding of scripting languages
  • Must exhibit good communication and grammatical skills
  • Must be capable of lifting 35lbs
  • Must have valid driver’s license and their own vehicle
  • Must be able to pass background check and drug test
  • Must be able to obtain a CompTIA ServerPlus within first 3 months of hire date
  • Must be able to function well under pressure with multiple priorities

What if I don't have experience with all the preferred qualifications listed on the job description?
That’s okay. That’s our preferred list, not a required listed. We hire smart people who are willing to learn and grow. The goal of our apprenticeship program is to teach the essential skills for being successful as a cloud support associate at Amazon. We are more interested in your passion and desire to learn versus those what you have not yet been exposed to.
Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.