Audible, Inc. is the world’s largest seller and producer of spoken audio entertainment, information and educational programming. Since inventing and commercializing the first portable digital audio player in 1997, our focus on technological innovation and superior programming has earned us millions of subscribers around the world. We’re an Amazon subsidiary with a presence on three different continents, yet we maintain a startup vibe and small company feel. We offer more than 300,000 downloadable audiobooks, audio editions of periodicals, and other programs, and an escalating array of listening products that enrich daily life for a growing population of people who want to be more productive, well-informed, and thoughtfully entertained. About this opportunity:
This opportunity is for a Principal Technical Program Manager (TPM) at Audible.
- You are responsible for defining and delivering programs with significant complexity and/or that have broad cross organizational, global, or technology impact. Your work focuses on large engineering efforts that solve significantly complex or endemic problems.
- You are trusted to operate with complete independence and are often assigned to focus on areas where the business and/or architectural strategy has not yet been defined. You may own the technology roadmap for broader set of systems or manage a portfolio of programs. You may be asked to directly lead the design, implementation and delivery of a highly complex cross-functional project in an ambiguous or new technology area.
- You consistently bring strong, data-driven business and technical judgment to decisions. You have deep knowledge of the core system technologies and/or broad understanding of company systems/technologies (relevant to your program/product domain) and you apply this knowledge to invent, evolve, improve, and simplify technologies.
- You identify, prioritize, and tackle intrinsically hard problems, acquiring expertise as needed. You assess risk, drive clarity, and foster shared understanding by asking intelligent questions about proposed solutions. You create the correct sense of urgency for delivery.
- You proactively drive business and system-level reviews, aligning teams toward coherent technology strategies and effective engineering processes. You identify gaps/opportunities within or between regions, architectures, and organizations (e.g., services, workflows, tooling). You decompose complex problems into straightforward solutions and work to minimize areas where we apply the same TPM or engineering effort year-over-year.
- You may drive architecture and/or organization changes to enable teams to work independently and/or achieve a significant efficiency improvement. You create, optimize, and drive adoption of the critical mechanisms necessary to ensure your program and/or product will be successful in the long-term (with and without your involvement).
- You effectively partner with all levels of leadership. You are adept at building consensus. You are able to represent, verbally and in writing, complex decisions, tough trade-offs, and potential solutions clearly to leaders up to 3 levels above to help them understand the decisions they have to make and what options they have. You influence organization priorities, system owners, business, and technology direction. You manage cross-functional communication to ensure all stakeholders are informed and needs aligned. You recognize when current programs are susceptible to prior technology failure patterns and actively steer teams to avoid repeating these failures. You know when a design or solution requires additional technical guidance (e.g., from senior engineers or subject matter experts).
- You show excellent judgment in driving executive-level escalations. You deliver solutions that meet Audible’s high standards for customer satisfaction, efficiency, stability, extensibility, simplicity, and operational excellence.
- You amplify your impact by educating the TPM and engineering communities (e.g., in your organization, at your location, or more broadly) on program management best practices. You participate, sharing knowledge and collaborating with other TPMs, specifically attending and/or presenting at internal conferences and TPM community events. You help managers guide the career growth of their team members by mentoring, performing Principal promotion assessments, and participating in performance discussions.