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Sr. Manager Quality Engineering

Sr. Manager Quality Engineering

Job ID 
Posted Date 
Company Services, Inc.
Position Category 
Systems, Quality, & Security Engineering
Recruiting Team 

Job Description

Do you want to change the world? Alexa and Echo are literally shaping the future of voice recognition and cloud-based content/services. Alexa is the name of the Amazon cloud service and the brain that powers Echo, the award-winning and groundbreaking new Amazon device designed around your voice. Echo connects to Alexa, to provide information, answer questions, play music, read the news, check sports scores or the weather, and more—instantly. It's hands-free, and always on. All you have to do is ask. And our goal is to deliver the absolute perfect communication experience to our customers all around the globe. To achieve this, we blend of a variety of disciplines (such as NLP, data mining, machine learning, big data, semantic web, graph stores, cloud computing) in an effort to understand our customers and the things they're excited about. To complement our complex algorithms and extensive data analyses, we create elevated and inspirational mobile and web features across the entire communication experience. We use artificial intelligence, data mining and usability studies to develop new features, and we test them through hundreds of R & D experiments a year. We want to make it easy for you to search for your favorite products, discover new brands you’d like, play your favorite songs or even replenish your fridge - and much, much more!! We are also incredibly intent on solving some of the most complex computing problems to be found in industry and academia, and we get to test our solutions in the real world every day. And most importantly, we relentlessly ask: "What haven't we thought of yet?"

As a Sr. Manager of Quality Engineering, on a day-to-day basis, you will lead an organization of close-knit SDE/SDE/T / Quality Engineers and Managers that are incredibly technical, agile, data driven, and highly collaborative. You'll find yourself driving exciting Quality Engineering programs that drive our Dev and Test velocity, programs that set the standard for Quality across engineering teams, drive automation efforts across various customer scenarios and programs that build on industry best practices that lead to discovery of potentially customer impacting issues in production. You will also find yourself partnering across organizations with world-class technical leaders, Engineers, Research Scientists and Data Analysts, PhDs and industry veterans who have expertise in a wide range of disciplines. You’ll help analyze customer behavior, propose innovative ideas and solutions, implement big things with high quality, and then measure the results. As Quality Engineers on our team we’d love to break things to see how they work, improve on what works, discard what doesn't, and learn from both. We do all of this using data driven approaches that measure quality of our product, processes and tools that enforce automation. And we love to have fun! We gather often for social events, and we regularly get out of the office (rain or shine) to discover new things outside of work.

If you're as passionate as we are about making Alexa and Echo increasingly awesome for our customers all around the world, we'd love to chat with you! We're seeking highly talented, driven and motivated Quality Engineering leaders with big ideas, who are also obsessed with Quality and are customer champions. We also know submitting online applications can be impersonal, so feel free to contact the hiring manager directly I can’t wait to hear from you!

Basic Qualifications

  • Bachelor's Degree in Computer Science or related field
  • 7+ years professional experience in software development, Quality Engineering and driving quality of successful production software systems
  • Strong technical credentials, with at least 5 years of experience managing software development and test teams, ideally with hands-on architectural or distributed systems experience
  • At least 8 years of software quality experience in a product organization
  • At least four years of managing teams
  • Development and/or test management experience with experience in hiring and retaining Software Developers, Software Developers in test and QA engineers
  • Hands-on experience with Quality engineering efforts focused on Dev and Test velocity, test planning, test execution and designing, implementing and maintaining high quality test automation
  • Experience building customer and developer facing products and services
  • High level proficiency in at least one modern programming language (Java, C/C++, C#)
  • Ideal candidates must be innovative, creative, flexible and self-motivated, with the ability to design and write high-performance, reliable, and maintainable code

Preferred Qualifications

  • Master’s Degree/PhD in Computer science/Math or related field
  • Demonstrated ability to lead and mentor other Managers and software developers to maintain architectural vision and software quality while building and maintaining high agility, high morale and low to zero process teams
  • Experience managing remote teams
  • A track record of excellence in communication with executives and technical as well as non-technical leaders
  • Ability to work in a fast-paced environment with minimal process and maximum productivity
  • Most of all: enthusiasm, creativity, and inventiveness! You will be asked to find new ways to solve challenging problems every day