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Sr Manager of Learning Business Partners

Sr Manager of Learning Business Partners

Job ID 
Posted Date 
Amazon Corporate LLC
Position Category 
Leadership Development & Training
Recruiting Team 

Job Description

North America Operations Learning and Talent Development is looking for an innovative, dynamic leader to act as the Senior Learning Business Partner to the Vice President of North America Customer Fulfillment (NACF). The role requires strong business acumen, an operational mindset, internal consulting skills, and the ability to deliver innovative learning solutions that drive business results.
You will lead a team comprised of Learning Business Partners (LBPs), each aligned to support a functional operations Regional Director, to deliver a broad section of behavioral, functional and technical development programs on a large scale and with rapid growth. These LBPs are responsible for formulating and implementing the strategy for learning and development initiatives supporting North American Operations. LBPs effectively assess challenges and build performance solutions, lead the development of training best practices and standards, enable solution implementation across the NA network, and drive execution of solutions within operations. LBPs are responsible for improving NA Safety, Quality, and Performance results, with a focus on both associate and leader performance. LBPs provide strong leadership and dotted-line direction to Learning Managers, Trainers, and Ambassadors across multiple operation sites in North America.
In this role you will build organizational capability, be a trusted advisor, facilitate working sessions among our senior leaders, and help drive Amazon’s performance culture. This position is located in Seattle, reports to the Director of NA Learning & Talent Development, and requires travel up to 30%.

Basic Qualifications

Basic Qualifications:
· 10+ years of experience in the areas of internal consulting, operations management, organization development, leadership development, management development, onboarding, training and instructional design
· BA or BS degree in a relevant field such as business, education, instructional design or organizational development
· 5+ years’ experience in program/project management, facilitation, process and practice management
· Ability to travel up to 30%

Preferred Qualifications

Preferred Qualifications:
· Advanced Degree(s) in a related discipline
· Experience working in an operations organization and with operations leaders
· Strong proclivity for and comfort with a broad spectrum of educational technologies
· Creation of mechanisms for managing stakeholders, keeping multiple initiatives/projects on track, and doing whatever it takes to deliver results
· Certification in executive coaching and various psychometric instruments
· Proven ability to lead a high performing, large scale function
· Proven ability to lead a virtual, largely field based organization
· Strong verbal, written, and interpersonal communication abilities
· Strong analytical skills and experience using and presenting data to make decisions

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation