Cloud Support Associate

US-VA-Herndon
7 months ago
Job ID
512555
Amazon Web Services, Inc.
Position Category
Systems, Quality, & Security Engineering

Job Description

Our team is hiring at all experience levels in both Herndon, VA and Seattle, WA!
We’re building a new team dedicated to expanding our Elastic Compute Cloud (EC2) to new customers. We are seeking talented engineers skilled in the art of integration who can bridge gaps between systems, software, and ops – and are not constrained by how “things are usually done”. This new team will focus on delivering solid, scalable systems on an aggressive schedule.

Amazon has a fast-paced environment where we “Work Hard, Have Fun, Make History.” On a “typical” day, systems engineers might deep dive to root cause a customer issue, investigate why a metric is trending the wrong way, consult with the top engineers at Amazon, or discuss radical new approaches to automate operational issues.

You'll be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are wickedly smart, passionate about cloud computing, and believe that world class service is critical to customer success. You'll become a master at EC2 platform diagnosis, response, measurement, and automation. You will design and build the operational scalability that sustains the platform's insane growth. You will measure your success and it will be visible.





Basic Qualifications

Basic Qualifications:
  • Minimum of 1 year building and running systems for Internet-facing services
  • Minimum of 1 year basic tools experience in a Unix-like environment
  • Applicants must possess and maintain an active Top Secret security clearance (TS) with SCI eligibility. A US Government administered polygraph examination will be required. Sensitive Compartmented Information (SCI) access is not required to start; however, the applicant selected will be subject to a Single-Scope Background Investigation (SSBI) and must meet eligibility requirements for access to classified national security information. Applicants with a current SSBI, SBPR, or PPR, may be eligible for crossover in accordance with ICPG 704.4.

Preferred Qualifications

  • Bachelor's Degree in Computer Science or an Engineering discipline
  • Strong ownership, urgency, and drive to launch services
  • Excellent communication skills and the ability to work well in a team

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

*MVP221982

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