Consider this challenge: every day, tens of millions of customers with unique interests and needs use Amazon devices as a part of their daily life. They might watch a video on their Fire TV, read a book on their Kindle, play a game on their Fire Tablet, and get a weather forecast from their Echo or any combination of thousands and thousands of other activities. We want to help every
customer get more from the devices that they already own by providing them personalized content and recommendations across all of our device touchpoints. How do we do this in a way that puts the individual customer and their unique needs at the center of our communication across our varied devices?
In Devices Engagement we use state-of-the-art machine learning and data science techniques, combined with a relentless focus on customer experience to answer this question. This newly created full stack team will create a diverse range of products, ranging from large-scale machine learning systems, to real-time, low-latency recommendation and ranking systems. The team will build algorithms for understanding customer needs and generating recommendations content. As a Data Analyst on this team you will work in a collaborative environment with our broader team of ML scientists, designers and strategists. You will have a unique opportunity to create and build the programs that will drive direct, measurable impact to our customers, powering features on our devices used by millions and millions of customers every day. About our team:
This team is brand new – created to gets things done to improve the customer experience and increase customer engagement on Amazon devices. That means the freedom to take advantage of new tools and techniques as we build out our engagement systems. We refuse to accept constraints and have a strong bias for action. We love data and believe that we can use it to deliver epic experiences for our customers. We’re going to build epic stuff. This is your chance to “do it right” with virtually no constraints. About you:
You want to make changes that help millions of customers. You don’t want to simply make something 10% better as a part of an enormous team, but rather you want to invent brand new stuff. You are a data analyst with experience in the areas of 1:1 customer communications, recommendation systems, big data and data science. You are interested in being a founding member of a new high performing team. You have great problem solving skills. You love keeping abreast of the latest technology and use it to innovate for customers. You have strong leadership qualities, great judgment, clear communication skills, and a track record of delivering great products.