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Worldwide Head of Partner Operations

Worldwide Head of Partner Operations

Job ID 
Posted Date 
Amazon Corporate LLC
Position Category 
Project/Program/Product Management--Non-tech
Recruiting Team 

Job Description

Amazon Video is Amazon’s rapidly growing subscription and a la carte digital video streaming and download service. Customers can sign-up for Prime to enjoy unlimited streaming of the Prime Video catalog or can purchase from a huge selection of titles a la carte. Prime Video is worldwide in over 240 countries and on over 200 devices including Kindle Fire, PlayStation® 3/4, Xbox 360/One, Roku and Sony Bravia, Panasonic, Samsung, Vizio, and LG connected TVs or Blu-Ray Players.

In this role, you will be responsible for studio and content partner operations worldwide. Your role will include the availability and launch of content and account management of key studio partners.
A successful candidate will have an established track record in hiring and growing high-performance operations and technology leaders. Additionally, the candidate will be able to demonstrate: significant experience developing Internet-scale consumer services, exceptional attention to detail, excellent project management skills, great communication skills, the ability to work well autonomously, and a deep motivation to achieve results in a fast-paced environment.

Key Responsibilities:
· Create and deliver on a vision for digital video operations
· Deliver continuous selection growth by adding significant new movies and TV shows to the service and ensuring title availability SLAs are met
· Collaborate with senior engineering managers and engineers to architect and develop the best technical and operational design and approach, delivering value quickly to customers without sacrificing the long-term
· Manage platform capacity planning, verification exercises, and budgeting
· Report on status of content operations, platform scalability, and security to executive management and act quickly and decisively to resolve customer-impacting issues

Basic Qualifications

Bachelor's Degree
· The key requirement for this position is established skill in building, growing, and managing high-performance organizations through team leaders to deliver innovative, rapidly evolving consumer experiences.
· Exceptional recruiting and talent recognition and cultivation skills.
· Strong technical credentials, with at least 5 years of experience managing operations teams
· Proven experience operating high-performance organizations at scale.
· Proven experience removing cost from manual operations while adopting increasing levels of automation of workflows.
· Proven experience driving handling improvements to information security.
· Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences and a strong track record of delivery of large, cross-functional initiatives.

Preferred Qualifications

· Experience with streaming video and knowledge of the end-to-end digital media pipeline