Financial Ledgering and Applications team at Amazon is responsible for building and operating the set of services that process all of Amazon's financial transaction data, inventory data, bank statements and remittances, to produce Amazon's General Ledger. Amazon's systems go beyond traditional big-data batch orientation approaches to streaming big data. The team is looking for a passionate, result-oriented and operationally focused Support Engineer to support the fast evolving Financial Accounting eco-system. You will have enormous opportunity to work with multiple, complex systems, analyzing and identifying common patterns and driving the teams towards resolution to have a positive customer experience.
Some of the Key Job Functions
- Understand high level technical aspects of the existing systems and services
- Provide support for incoming tickets and extensive troubleshooting tasks including backfills
- Work on operations driven coding projects, primarily in Shell/Perl with a potential for Java based projects.
- Work with software development teams to actively support or hand off production issues and develop a knowledge base.