Returning Candidate?

Senior Software Engineering Manager - Amazon Flex

Senior Software Engineering Manager - Amazon Flex

Job ID 
Posted Date 
AMZN CAN Fulfillment Svcs, Inc
Position Category 
Software Development
Recruiting Team 

Job Description

As a Sr Technical Leader in Amazon’s Last Mile Technology you will have the operational focus of providing new and different technologies to solve challenges in the last mile delivery space. We want to ensure a top-in-class customer experience from the time a customer places an order on to the time it lands in the customer’s hands. It is in our makeup to drive true innovation in this space.

Building on that concept, the most recent accomplishment in this space is Amazon’s new delivery system, Amazon Flex. Amazon Flex aims to delight customers by delivering millions of packages faster than ever before. We recently launched Prime Now, a great benefit for Prime members who can now skip a trip to the store by shopping on the Prime Now app for products like paper towels, shampoo, books, toys, and batteries with orders delivered right to their door in an hour or less. But this is not just benefiting our end customers, with Amazon Flex, individuals can now be their own boss while earning money delivering ultra-fast Prime Now orders. You can find out more about Amazon Flex, our newest delivery innovation, at

You will be responsible for leading a team of talented engineers responsible for supporting numerous clients across the enterprise. The successful candidate will look at the big picture from business and technical perspectives and will have proven experience balancing sustaining and stability issues for a 24x7 environment with new development to support the growing scale and complexity.

The successful candidate will:
- Be responsible for the end to end ownership of a technology team, including setting the technical vision for developing our systems to serve Amazon's needs.
- Build and manage great software engineers and managers that are responsible for developing and maintaining software that optimizes our transportation network.
- Be a champion of engineering and operational excellence: establish team metrics for measurement of engineering and operational excellence and a consistent, regular process for assessment and improvement.
- Establish a consistent, project management framework and excellent development processes to deliver high quality software, in rapid iterations, for business partners in multiple geographies.
- Show strong business and technical judgment that will accelerate time to market of releases, while incrementally moving our services towards the long term vision.
- Be responsible for mentoring and developing engineers.
- Represent the technical organization and evangelize the work to senior leadership.
- Raise the bar on technical excellence, show thought leadership, and communicate well to different audiences

It’s always Day 1 at Amazon, are you up for the challenge?

Basic Qualifications

- Bachelor's degree and/or Master's degree in Computer Science or equivalent.
- 8+ years of professional management experience.
- 10+ years of relevant professional development and design experience.
- Experience in building high-performance, highly-available and scalable distributed systems.
- Experience with employee development, performance management and delivering results.
- Problem-solving skills and the abilities to analyze quantitatively, scope technical requirements and effectively prioritize program deliverables.
- Presentation and written communication skills are essential, as is the ability to build partnerships with senior leaders across a variety of groups throughout Amazon.

Preferred Qualifications

- Proven experience establishing metrics for measurement of engineering and operational excellence.
- Proven experience in innovative business practices that have been game changing for business evolution.
- Experience building strategy and executing it with speed and continuous improvement.

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Vet