Business Analyst - Time Solutions

9 months ago
Job ID
Position Category
Human Resources

Job Description

As a Business Systems Analyst you will own and execute HR software and service delivery initiatives to build scale, efficiency, and a great employee experience. You will lead cross-functional teams through the design, delivery, and implementation of new tools and services while defining standard work and promoting process optimization. This role is part of a new team being established in Asia to support the region.

Your specific responsibilities will include:
· Deliver Solutions – Implement global technologies and services to meet long term HR and Payroll business needs; partner with development teams on system design and gap analysis, prioritization of critical initiatives and resources, and make v. buy evaluation
· Business Requirements - Coordinate the collection of global business requirements and the documentation of system configuration and integration specifications, test plans and use cases.
· Change Management - Coordinate the rollout of new tools and systems including delivery of standard operating procedures, workflow diagrams, training materials and post-launch support resources
· Communication - Own communications to project members and stakeholders on progress, issues, and risks including regular status updates and periodic white paper analysis; provide pre and post launch communications to impacted teams
· Quality – Develop and execute a user acceptance testing plan to ensure solutions meet business needs and is adopted by end users.
· Operational Excellence - Drive global HR process optimization and standardization while balancing the business need for flexibility and appropriate localization
· Subject Matter Expertise – develop deep knowledge of time and attendance solution(s) utilized by Amazon, advise the business on global requirements and best practices for optimizing the use of these systems

Basic Qualifications

· 3-5+ years of HR systems analyst experience with strong time and attendance concentration in large-scale, complex, and fast-paced environments. Kronos experience strongly preferred.
· Excellent systems knowledge, uses technology to scale programs and improve efficiencies, experience defining technical requirements and working with systems resources. Able to translate between business requirements and systems solutions.
· Successful record of building and improving operational processes and procedures, ability to drive program efficiency and high levels of customer satisfaction
· Extreme attention to detail. Able to think of all end-user scenarios and translate them into clear and concise business requirements.
· Consistent delivery on commitments - great organizational skills with exceptional follow through and attention to detail
· Exceptional analytical skills, comfortable working with large amounts of data and communicating data findings, experience establishing and tracking program metrics including return on investment
· Excellent written and verbal communications skills - ability to interface with all levels of the organization, specific strength in influencing decision makers and managing expectations
· Will take initiative even under unfamiliar or ambiguous circumstances - solid sense of accountability and sound personal judgment
· Customer service orientation with a demonstrated desire to exceed expectations – ability to serve multiple customers and deliver an excellent employee experience
· Bachelor's degree in business, HR or related field

Preferred Qualifications

· Launch experience for Time and attendance solutions preferred. Kronos Workforce Central strongly preferred.

· International time and labor experience a big plus.
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