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Senior Manager, Technical Product Management

Senior Manager, Technical Product Management

Job ID 
Posted Date 
Amazon Web Services, Inc.
Position Category 
Project/Program/Product Management--Technical
Recruiting Team 

Job Description

Amazon EC2 (Elastic Compute Cloud) enables customers of all sizes to run their applications on Amazon's industry leading cloud computing infrastructure. Amazon EC2 reduces the time required to obtain and boot new server instances to minutes, allowing customers to quickly scale capacity, both up and down, as their computing requirements change. Amazon EC2 changes the economics of computing by allowing customers to pay only for capacity that they actually use.

The Amazon EC2 team is growing rapidly, and is seeking a Senior Manager, Product Management with strong product and program management experience in platform level products or services. This leader will define and drive the product strategy and road-map that will help us scale this business as the leading cloud computing provider in customer satisfaction, operational performance and market segment share. Responsibilities include large-scale projects and initiatives to further grow the EC2 business in current and adjacent markets. This is a highly visible position that will interact at all levels of the AWS and business.

Key Strategic Objectives:
  • Provide highly elastic, completely user controlled compute capacity in the cloud that is reliable, secure and inexpensive. Our customer base is broadly based and heterogeneous in their needs, and as an Internet-facing service we expect Amazon EC2 to expand to a massive scale seldom seen in systems.
  • Drive broad adoption and provide unparalleled customer experience. Develop a strategic and tactical plan that drives additional awareness, trial, adoption, and repeat usage of Amazon EC2. Among the mechanisms this leader should evaluate and be comfortable with include feature development, pricing changes, various marketing channels (i.e. Public Relations, Developer Evangelism, Promotions, etc.), customer surveys and profiling, partner management, sample application, code samples, and technical documentation, development, etc.
  • Lead the organization through change, evolution, and sustained growth.

The right leader will evolve and scale the organization along with the business. They will lead by example, being just as passionate about operational performance and predictability as they are about all other aspects of the customer experience. With the business growing this rapidly, this leader will not have the luxury of having tunnel-vision for any one area; rather, this individual will need to exhibit excellent judgment on how to prioritize between focusing on existing versus new customers and between features, architectural improvements and operational excellence.

Basic Qualifications

  • 10+ years of product management experience preferably with internet business experience
  • Candidates must have 7+ years of experience translating customer needs into features, pricing models, and merchandising opportunities to deliver an unparalleled customer experience.
  • She/he should also have 4+ years of building and leading diverse product teams, scaling them to meet the demands of a rapidly growing business

Preferred Qualifications

The successful candidate will be a broad leader, part builder, part operator and part general manager. This leader has thrived and succeeded in delivering high quality technology products/services in a very high growth environment where priorities shift rapidly. He or she is a strong leader who can prioritize well, communicate clearly and compellingly and who understands how to drive a high level of focus and excellence with a strong, talented, opinionated team.

This leader should have a proven ability to design, deliver, and operate a technical service that is robust in the face of failure around it. It is important that this leader have an operational component to his/her leadership skill set.

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