The Selling on Amazon editorial team develops high-quality, user-centered content for the companies and individuals who sell goods and services through Amazon, and for the team that helps sellers when they contact Seller Support. Amazon strives to be Earth's most customer-centric company, where people can buy virtually anything online. Amazon sellers play a key role by greatly expanding the selection available to shoppers.
As a program manager on our editorial team, you will support programs to help Amazon sellers succeed. You will collaborate with writers and internal business partners (such as program managers, UI designers, and software development engineers) to drive content related projects. You will participate in developing program requirements, process development, and project management in support of team success and positively influence the Seller experience for specific releases:
o Define the scope of the program in collaboration with senior management and create a detailed work plan which identifies and sequences of tasks needed to successful program rollout
o Base the objectives and measures of success using analytics
o Drive the execution of the program according to the project plan
o Identify area of improvement and drive tool automation to reduce manual work
o Setup reports to monitor the progress and risks, and make adjustments as necessary to ensure a successful completion
o Establish a schedule and communication plan to update project team, stakeholders, upper management and program sponsor
o Create the scalable mechanism, process and communication plan to organize multiple cross functional changes in a fast-paced environment
o Manage risks and changes
o Review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards
o Create and maintain comprehensive project documentation
Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.