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Senior Technical Program Manager - New Initiatives @ Alexa Skills Certification

Senior Technical Program Manager - New Initiatives @ Alexa Skills Certification

Job ID 
Posted Date 
Company Services, Inc.
Position Category 
Project/Program/Product Management--Technical
Recruiting Team 
North American Teams - Content/Device

Job Description

Are you excited by Amazon's foray in the voice segment with Alexa-powered devices like the Echo, Echo Dot, and Echo Show? Come work on it. We’re building the speech and language solutions behind Amazon Alexa and delivering a platform for third party developers to build great voice first experiences! We’re working hard, having fun, and making history!

We are a technology and operations team that owns certification for all Alexa skills, striving to provide the best end-to-end certification experience for 3P developers. The suite of technology products we own include platforms for ingestion and publishing skills, tools for managing certification ops workflows, data capture and developer communication, automated testing frameworks and tools for live catalog health monitoring.

We are seeking an energetic and go-getter Senior TPM to live and breathe one or more programs on the New Initiatives team. This team ensures that the certification team (tech and ops) scales and is ready to support all new initiatives for Alexa and Skills (that are growing at a breakneck speed!)

The right person for this role will have solid experience delivering successful projects, managing deadlines and risks across multiple teams, communicating effectively to stakeholders and closely with the cross-functional teams. Our environment is very fast-paced and requires someone who is flexible, energetic, a doer, biased for action, detail oriented, and comfortable tracking many threads across many teams. We need someone who thrives in ambiguity and loves to take on the challenge of working with a verse diverse set of stakeholders and solving business problems. Someone who has the judgment and intuition and can think of all the right questions and when to ask them.

Basic Qualifications

  • Seasoned Senior TPM with 5+ years of experience managing complex projects with aggressive schedules and scarce resources.
  • Effectively manage cross functional projects, dependencies and bottlenecks, provide escalations management, anticipate and make tradeoffs, balance the business need versus technical constraints and minimize business benefit while building great customer experience.
  • Experience in driving global programs while working with remote teams
  • Track record of being detail oriented with a demonstrated ability to self–motivate and follow through on projects.
  • Excellent written and oral communication skills.
  • Bachelor’s degree.

Preferred Qualifications

  • 8+ years of (Technical) Program Management experience
  • Prior experience with agile methodologies, object oriented languages and service oriented architecture.
  • A passion for technology, digital content and voice experiences
  • Meticulous attention to detail; the ability to juggle many tasks in parallel without lowering the quality bar
  • Street smarts; willingness to roll up the sleeves and do whatever is necessary to meet team goals
  • Ability to understand and handle rapidly evolving business challenges and complexities (without getting too overwhelmed) and be able to focus on the projects at hand