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Data Center Technician II

Data Center Technician II

Job ID 
Posted Date 
Amazon Corporate LLC
Position Category 
Operations, IT, & Support Engineering
Recruiting Team 

Job Description

We're looking for Data Center Technicians to join our team within infrastructure operations. Scope of work includes troubleshooting and repairing servers with hardware and network issues. Work involves hardware diagnostic and replacement of failed components. Must be able to work effectively with minimum supervision and handle multiple priorities.

Technician will provide operational support of our Seattle based Data Centers. They'll be responsible for day to day incident management of servers and networking equipment. project work and capacity management. The engineer will work closely with the Data Center Manager on projects scheduling and directing work for junior technicians and associates

Basic Qualifications

  • All candidates should exhibit the following:
    Ability to exhibit good written and oral communication skills
    An Advanced understanding of Computer Hardware, including troubleshooting and repair skills.
    A Working understanding of Linux Operating Systems.
    A Working understanding of Computer Networking.
    A Working understanding of Storage Devices.
    Proven experience in problem solving and addressing customer service related issues by working with the customer and other internal teams

    This position has a physical component. Candidates should be able to lift up to 50lbs and may need to work in cramped spaces or elevated locations.
    A valid driver’s license and vehicle is required.
    Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide afterhours support as needed
    Some travel may be required
    Employment for all candidates is contingent upon passing a background check.

Preferred Qualifications

  • Preferred candidates would have:
    Previous Data Center or IT experience (preference of 2-4 years)
    Knowledge of Perl, Python, Bash, or other scripting languages.
    An Associate’s or Bachelor’s Degree, or equivalent experience in an IT related field.
    Proven experience managing work and priorities through a ticketing system and coordination with manager

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.