Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success?
Amazon’s network is a key differentiator for Amazon Web Services (AWS), enabling the global operation of services and applications across hundreds of thousands of servers worldwide. The AWS Networking team develops and operates the network platform for all of AWS, including US Public Sector facing cloud computing solutions. This platform is industry-leading for its efficiency, throughput and reliability, and it is critical to the success of 1+ Million AWS customers, including the US Government.
Are you ready to own engineering, implementation, growth, and operations escalation of AWS’ US Public Sector cloud IP networks? The Network Operations Manager is responsible for a team of highly qualified network engineers who build and operate our purpose built innovative networks. He/she is expected to enhance network capabilities and high level of availability AWS is well known for. He/she will lead network engineering, deployment, capacity scaling, standardization, optimization, technology refresh, and custom solutions efforts; while ensuring any escalated operations events on our network are mitigated with speed and precision. He/she will proactively drive the stability of the network environment. He/she will hire, develop, and grow a great team, set priorities, and deliver sustained network availability improvements. This leader will improve our network health by developing and delivering key operational metrics that point us to critical risks and problems, and drive rapid closure. He/she will relentlessly enhance our metrics and processes to continuously improve availability and performance. Our leaders are technical - have been there, done that - and understand their environment to accurately represent highly technical issues and matters; as well as exercise sound judgment during high severity events.
Our engineers, managers and leaders are passionate about continually improving our internal and external customers’ experience. So come join us and become an integral part of the technology company that is a global trail blazer in Cloud services.
Physical and Other requirements:
- Must be able to work in a 24x7 managers on call rotation environment, with ability to drive into workplace for critical events/needs.
- The ability to sit in front of computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail.
- Travel to data center/network sites and Amazon/customer offices as needed.
- Experience dealing with customers during problem resolution and operating efficiently under pressure.
This position requires that applicant selected be a U.S. citizen and obtain and maintain a TS/SCI US Government clearance with polygraph.