• Manager, Network Operations

    Location US-VA-Herndon
    Posted Date 2 years ago(4/19/2016 9:05 AM)
    Job ID
    Vadata, Inc
    Position Category
    Operations, IT, & Support Engineering
    Recruiting Team
    North American Teams - AWS
  • Job Description

    Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success?

    Amazon’s network is a key differentiator for Amazon Web Services (AWS), enabling the global operation of services and applications across hundreds of thousands of servers worldwide. The AWS Networking team develops and operates the network platform for all of AWS, including US Public Sector facing cloud computing solutions. This platform is industry-leading for its efficiency, throughput and reliability, and it is critical to the success of 1+ Million AWS customers, including the US Government.

    Are you ready to own engineering, implementation, growth, and operations escalation of AWS’ US Public Sector cloud IP networks? The Network Operations Manager is responsible for a team of highly qualified network engineers who build and operate our purpose built innovative networks. He/she is expected to enhance network capabilities and high level of availability AWS is well known for. He/she will lead network engineering, deployment, capacity scaling, standardization, optimization, technology refresh, and custom solutions efforts; while ensuring any escalated operations events on our network are mitigated with speed and precision. He/she will proactively drive the stability of the network environment. He/she will hire, develop, and grow a great team, set priorities, and deliver sustained network availability improvements. This leader will improve our network health by developing and delivering key operational metrics that point us to critical risks and problems, and drive rapid closure. He/she will relentlessly enhance our metrics and processes to continuously improve availability and performance. Our leaders are technical - have been there, done that - and understand their environment to accurately represent highly technical issues and matters; as well as exercise sound judgment during high severity events.

    Our engineers, managers and leaders are passionate about continually improving our internal and external customers’ experience. So come join us and become an integral part of the technology company that is a global trail blazer in Cloud services.

    Physical and Other requirements:

    • Must be able to work in a 24x7 managers on call rotation environment, with ability to drive into workplace for critical events/needs.
    • The ability to sit in front of computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail.
    • Travel to data center/network sites and Amazon/customer offices as needed.
    • Experience dealing with customers during problem resolution and operating efficiently under pressure.

    This position requires that applicant selected be a U.S. citizen and obtain and maintain a TS/SCI US Government clearance with polygraph.

    Basic Qualifications

    This position requires that the candidate selected be a U.S. citizen and obtain and maintain an active TS/SCI security clearance with polygraph.

    • Minimum of 6+ years experience in networking technology roles and 3+ years in a team management role
    • In-depth current IP networking technologies knowledge - BGP, OSPF, IS-IS, MPLS, TCP, SLB, etc.
    • Experience leading engineering, delivery, operations, and enhancement of industry leading IP network solutions
    • Experience driving and presenting root cause analysis and error correction from operational events to senior management
    • Experience representing your team/technical area to customers, peers, and senior leadership

    Preferred Qualifications

    • 8+ years in a technology role and 5+ years in a management role
    • Past experience with network engineering and/or operations, either as a manager or individual contributor
    • Past experience running teams of 6+ individual contributors
    • Experience in contributing to the definition and implementation of automation opportunities within an operational network environment
    • Experience in Agile management methodologies
    • Proficiency in Unix systems
    • Self driven, detail oriented, excellent analytical skills, a strong team player who works well with immediate and extended team, and consistently puts the team above oneself
    • Possesses strong written and verbal communication skills, and strong project management skills
    • Ability to work well under pressure with minimal supervision, and keep up with a fast moving environment via effective prioritization and time management.
    • Strong desire to innovate, ability to multitask, sense of ownership, and urgency.


    *Please email AWS Sourcing Recruiter, Scott Korkowski (korkowsk@amazon.com) if you have questions.

    Amazon is an Equal Opportunity – Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

    **For more information on Amazon Web Services, please visit http://aws.amazon.com.**

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