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Hardware Engineering - Fleet Quality Engineer

Hardware Engineering - Fleet Quality Engineer

Job ID 
400530
Location 
US-WA-Seattle
Posted Date 
10/25/2017
Company 
Amazon Corporate LLC
Position Category 
Operations, IT, & Support Engineering
Recruiting Team 
North American Teams - AWS

Job Description

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success?

The AWS Hardware Engineering team creates server designs for Amazon's innovative web services. Our designs are industry-leading in frugality and operational excellence, and are critical to the success of the AWS business and the more than one million customers who use AWS today. Our Hardware Engineers solve challenging technology problems, and build architecturally sound, high-quality components to enable AWS to realize critical business strategies.

The ideal candidate for this role will be an innovative self-starter that has security clearance. You will work with engineers across the company as well as external companies and lead triage and investigation efforts pertaining to hardware issues that arise. You will use your broad experience of gathering appropriate data points to determine if issues are systemic or unique occurrences. This role will require generating data analysis from various sources and providing guidance to remediation efforts. AWS Engineers are shaping the way people use computers and designing the future of cloud computing technology, come help us make history!

What you will do: You will be the focal point resource on the team that will be responsible for managing the communication of trends and concerns to customers and working with the data team to improve and create predictive views into issues before the exposure becomes critical.


Why you will love it: You will work with engineers across the company to build next-generation devices and means to measure and monitor the health of our customers. You will have a direct impact on our bottom line and the ability to deliver improvements for our customers. You will be part of a growing, fast paced, and fun team. You will have ownership for the implementation of your work. You will see direct product improvements based on the results of your work.

Basic Qualifications

This position requires the applicant selected to obtain and maintain a Top Secret security clearance with Sensitive Compartmentalized Information (TS/SCI) eligibility and access. A US Government administered polygraph examination will be required. TS/SCI eligibility is not required to start; however, the applicant selected will be subject to a Single-Scope Background Investigation (SSBI) and must meet eligibility requirements for access to classified national security information. Applicants with a current SSBI, SBPR, or PPR, may be eligible for crossover in accordance with ICPG 704.4.

- BS degree or higher in EE, CE or CS
- 5+ years of relevant work experience in secure sites.
- 2+ years of support experience or IT management involving triaging of problems and gathering data to perform trend analysis.
- Experience with modern storage and compute technologies specifically with management and monitoring solutions both in-band and out-of-band.
- Experience in working across multiple data sources and providing insights to drive action and continuous improvement.

Preferred Qualifications

Applicant selected must obtain and maintain a Top Secret security clearance with Sensitive Compartmentalized Information (TS/SCI) eligibility and access. A US Government administered polygraph examination will be required. TS/SCI eligibility is not required to start; however, the applicant selected will be subject to a Single-Scope Background Investigation (SSBI) and must meet eligibility requirements for access to classified national security information. Applicants with a current SSBI, SBPR, or PPR, may be eligible for crossover in accordance with ICPG 704.4.

-Applicant must have demonstrated knowledge of how to troubleshoot system level failures for Server and/or Storage Devices. A background in server architecture and evolution through time.

-Applicant must have demonstrated ability to work across teams and with suppliers to resolve issues in timely manner.


*MVP221982