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UX Designer

UX Designer

Job ID 
Posted Date 
Amazon Corporate LLC
Position Category 
Recruiting Team 
North American Teams - Consumer - Sellers Plus

Job Description

Amazon Marketplace serves hundreds of millions of customers and 2.7 million sellers worldwide. We’re more than 53% of Amazon units sold, growing fast and pioneering new UX. On the Amazon Marketplace Seller Experience Design team, you will reinvent the way e-commerce works... world-wide!

The Marketplace team is looking for a Senior UX Designer to help us innovate and develop a best-in-class listing experience for sellers on the Amazon platform.

In this highly visible role you will work closely with business, engineering and marketing partners in many areas of the company. You will transform business requirements with aggressive goals into a world class experience for sellers and customers. The ideal candidate for this position will be customer-obsessed, detail-oriented and comfortable working on highly technical teams as well as able to handle multiple projects in a fast-paced environment.

About you
You’re an exceptionally talented UX designer who enjoys working side-by-side with UX research, product management and technical innovators. Your work inspires others. You care about helping sellers maximize their business potential. As an Amazon customer yourself, you are driven to protect all the experience elements that customers care about: discoverability, product quality and selection, fulfillment quality, and pricing. Your sensible design process, unique design philosophy and mature interpersonal behavior can help push the needle on mobile and desktop UX, and bring happiness to buying and selling.

· Start with the customer and work backward; leverage customer feedback, in-depth site analytics, internal subject matter experts, and research findings.
· Quickly come up with insightful workflows and simple solutions to complex interaction design problems.
· Know when it’s time to hold and when it’s time to fold; when to dive deep and when to do a whiteboard sketch and call it a day.
· Use informal and formal methods to test your work with users.
· Take end-to-end responsibility by creating design deliverables that serve the needs of both business and technology.
· Demonstrate good judgment in choosing appropriate deliverables, such as: user stories and use cases, workflows, prioritized feature lists, conceptual diagrams, information architecture, wireframes, low-fidelity mockups and click-through prototypes.
· Collaborate with agile, multi-disciplinary teams to evaluate the feasibility of proposed features and create phased approaches to development.
· Champion great UX in the face of technical constraints.
· Develop, collaborate on, and maintain design patterns.
· Bring joy to your project teams by gifting them with delightful designs, interesting ideas, and proactive gestures that save them time.


Basic Qualifications

· At least 5-7 years of experience as a user experience designer, interaction designer, information architect or similar role.
· Proven track record in solving a variety of complex interactive consumer or commercial design problems, for desktop and mobile, for diverse populations of high-volume users, with demonstrable improvements to the user experience.
· Ability to rapidly prototype and create a variety of design artifacts.
· Fluency in best practices for mobile and web-based information architecture and responsive design.
· Deep and broad knowledge of usability principles and techniques.
· Strong bias for action; ability to juggle multiple priorities and effectively deliver in a fast-paced, dynamic environment.
· The ability to communicate professionally and authentically with internal customers and senior leadership.
· Self-directed. Sets and meets deadlines, multi-tasks, and prioritizes.
· Smart and timely decisions. Understands when to own a decision and when to get input from others.

Preferred Qualifications

· Ability to create responsive interactive prototypes with Axure or similar tools.
· Visual design and UI writing abilities.
· Program or product management working with international teams.