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Support Engineer

Support Engineer

Job ID 
362265
Location 
US-VA-Herndon
Posted Date 
11/10/2017
Company 
Amazon.com Services, Inc.
Position Category 
Systems, Quality, & Security Engineering
Recruiting Team 
North American Teams - AWS

Job Description

We’re looking for technical leaders for the largest cloud storage service on the Internet! The perfect candidate will possess a rare mix of depth in Development Operations, Networking, Systems Engineering, and Customer Obsession. Come help our talented team scale for the largest, most demanding customers on the planet.

As a Systems Engineer on the Simple Storage Service (S3) Operations team, you will work on mission-critical infrastructures, tools, and processes that enable our systems to scale at a rapid pace. One day you might be investigating a kernel module; the next day you might be deploying code worldwide. You'll investigate and create new systems for scaling development and production. You’ll need to be sharp and impressive with your DevOps magic.

The perfect candidate will be comfortable with technical Linux, networking and distributed architecture topics. The perfect candidate will have enthusiasm for digging deep and a flare for sharp technical communication, prioritization and organization.

Together, we’ll deliver the next generation of industry-leading cloud features and help every business run on the cloud. We’ll design, develop, and deploy the most scalable and distributed platforms in the world. We’ll shape not just our own products, but the direction of the industry through our choices!


This position requires that applicant selected be a U.S. citizen and obtain and maintain a TS/SCI US Government clearance with polygraph. TS/SCI eligibility is not required to start; however, the applicant selected will be subject to a Single-Scope Background Investigation (SSBI) and must meet eligibility requirements for access to classified national security information. Applicants with a current SSBI, SBPR, or PPR, may be eligible for crossover in accordance with ICPG 704.4.

Basic Qualifications

  • BS Computer Science or other technical degree and related experience
  • 1+ year experience running and maintaining a 24x7 production environment
  • 1+ years of experience in operating systems administration or software development
  • 1+ year experience with support procedures and methodologies for production computing environments
  • 1+ year experience supporting service-oriented architecture and web services
This position requires that applicant selected be a U.S. citizen and obtain and maintain a TS/SCI US Government clearance with polygraph.
  • TS/SCI eligibility is not required to start; however, the applicant selected will be subject to a Single-Scope Background Investigation (SSBI) and must meet eligibility requirements for access to classified national security information.
  • Applicants with a current SSBI, SBPR, or PPR, may be eligible for crossover in accordance with ICPG 704.4.

Preferred Qualifications

  • Experience with very large, high-throughput distributed systems
    • Systems Administration in a Linux/Unix environment
    • Excellent troubleshooting skills
    • Excellent documentation skills
    • Able to show good judgment and instincts in decision making
    • Able to prioritize and perform in complex, fast-paced situations
Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation