Returning Candidate?

Network Technician - AWS

Network Technician - AWS

Job ID 
US-CA-Santa Clara
Posted Date 
Amazon Corporate LLC
Position Category 
Operations, IT, & Support Engineering
Recruiting Team 

Job Description

We are looking to hire a highly motivated, best-in-class Network Technician to join our team within network infrastructure deployment. The candidate will work with minimum supervision in a dynamic environment to drive the expansion of our next-generation networks.

The position will provide simple, sustainable,and repeatable solutions in the scaling support of several data center locations and be responsible for day to day assistance with capacity management. The Network Technician will work closely with both internal customers and external vendors to facilitate smooth project execution as directed by Technical Program Managers.

Our ideal candidate is highly autonomous, very detail oriented, possesses strong written and verbal communication skills and has significant experience of supporting large scale, enterprise class networks. Excellent network implementation and troubleshooting skills combined with a proven documentation methodology is also required. The desire and ability to work in a fast paced, collaborative environment is essential.

Basic Qualifications

Deliver simple, sustainable and repeatable solutions and processes. Work closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of new designs and products.

· TCP/IP networking knowledge.
· Broad understanding of infrastructure technologies.
· Knowledge of network cabling and standard optic types.
· Familiarity with common networking terms.
· Manage work and priorities through ticketing system and workflow.
· Collaborate with various stakeholders to remove project obstacles.
· Travel within the Virginia region will be required.
· Short-term travel to other AWS region possible.
· Troubleshoot networking, routing and interconnectivity issues, including troubleshooting of network device configuration and low-level application interaction.
· Complete customer requests via Remedy trouble ticketing system.
· Participate in the migration, basic configuration and rollout of new or upgraded hardware.

Preferred Qualifications

Excellent analytical skills in the following areas.
· Ethernet and IP networking knowledge and experience in the application of IP protocols.
· Substantial background in large-scale datacenter network implementations and support.
· Experience working in virtualized enterprise networking environments

Other Qualifications & Responsibilities
· Experience dealing with customers during problem resolution and operating efficiently under pressure.
· Effective prioritization and time management.

Physical requirements

· The ability to sit in front of computer for entire scheduled 8-hour shift with appropriate breaks while maintaining a high level of alertness and attention to detail.
· Ability to move and lift computer equipment up to 35lbs.

** For more information on Amazon Web Services, please visit **